FAQ

Frequently Asked Questions

Frequently Asked Questions

We were able to answer some few questions here, for further enquiries, please send us a mail.

image
  • Will I need an original Bill of Lading to receive my order?

    Yes, The Bill of Lading gives the holder the right to claim possession of the freight at the port of destination. The holder has to present it to the shipping line – provided it is also named as the consignee on the document. Once the shipper has receiver the original Bill of Lading from the shipping line, they must arrange for it to be sent to whomever has to receive the cargo.

  • Can cargoKlear help me with Project Freight?

    Yes, at cargoKlear we have extensive experience in successfully delivering both single- and multi-shipment delivery of project freight. We are small enough to care about every client’s cargo but have ample experience in dealing with complicated, multi-shipment loads, so we are able to ensure the smooth transport of all cargo for your project.

  • Will cargoKlear help with warehouses to store goods?

    No, for help and assistance regarding bonded warehouses, customs clearance or the forwarding of freight anywhere in the world, contact us.

  • Do you offer loans and overdrafts?

    Not at the moment but we are currently working on offering our current account customers borrowing facilities.

  • What is Bill of Lading?

    The Bill of Lading gives the holder the right to claim possession of the freight at the port of destination. The holder has to present it to the shipping line – provided it is also named as the consignee on the document. Once the shipper has receiver the original Bill of Lading from the shipping line, they must arrange for it to be sent to whomever has to receive the cargo.

  • Can cargoKlear help me return defective goods to the original sender?

    No, delivering your goods to your customers on time and in good order is our business, but sometimes it happens that the process needs to be reversed – this is where our reverse logistics service comes in.

  • How long does it take to open an account?

    Once you register, your account becomes fully functional.

Do You Have Any Questions